The “E-Bike Data Service Solution” provided by Microprogram enhances E-Bike cyclist experience and bike brand service value with IoT and Big Data to make smart technologies improve global competition for E-Bike. Compared to regular bicycles, E-Bike offers the advantage of power supply, and E-Bike data service has combined E-Bike Computer and E-Bike App, which could provide cyclists' real-time dynamic cycling data to the cycling data platform to bike brands or component manufacturers. Through cyclists' data to assist the brand’s business decision-making, the E-Bike digital upgrades practically to create more added value for brand owners. For cyclists, a series of smart bike products, including E-Bike Computer and E-Bike App, make the cyclists’ experience more intelligent, reaching a win-win situation for cyclists, bike brands, dealers and component manufacturers.

Problems we solve

  • E-Bike digital upgrade, system integration of offline products and online services
  • Dealer after-sales service management (maintenance history, repair and maintenance online appointment)
  • Member cycling data collection and analysis
  • E-Bike OTA version update
  • E-Bike anti-theft

Key advantages

  • Analyze cycling and E-Bike data to provide brands with future market trends
  • Online E-Bike App integrates Offline E-Bike computer
  • Classable authorizations to members’data management for management platform
  • User data collection (classable clusters)

Target customers

  • Electric bike operators
  • Electric bike system operators
  • Bike brands
  • Bike stores/dealers
  • Bicycle parts operators


  • Cyclists:
  1. Cycling aspect: E-Bike computer, cycling record with E-Bike App, devices connection by Bluetooth, personal riding route track, navigation to a destination, low battery alert, management of multiple cars
  2. Maintenance aspect: diagnosis of E-Bike system, repair and maintenance appointment, appointment reminder, maintenance history, function update
  • Operators:
  1. Sales aspect: members’data collection, customers preference inquiry, notifications of preferential activities, service-related history
  2. Market aspect: business decisions, Big Data analysis, optimization upgrade
  3. Brand aspect: master comprehensive information, improve user satisfaction

Key features

  • E-Bike APP: connected cycling data, cycling record, bike maintenance reminder, one-click diagnosis, route navigation, comprehensive after-sales service offering users a better experience.
  • E-Bike computer : displays the demand of important information for E-Bike commuter and leisure users, which pair with E-Bike APP by Bluetooth to achieve the collection and recording of personal cycling data and extend more personalized function services.
  • Cycling data platform: collect the cyclists’cycling data, user behavior, consumption information and others data; and through categorized users, Big Data analysis, cycling heat map, and bicycle accident location statistics, quantified data as precision marketing, strategy planning, decision-making judgment indicators for enterprises to provide customers with the most accurate service and create the corporate value promotion.
  • Store management system: maintenance and repair online appointment, consumer bike situation feedback, maintenance history, members management, and simple operation but enhanced management efficiency and service quality of store management system.

Service Architecture